Website Design
WordPress, Webflow, or custom?
Depends on what you need. For shops and frequently-updated blogs, usually WordPress or Webflow. For specialized products, we can custom-build with Next.js. We recommend whatever is cheapest to maintain for your case.
Are domain and hosting included?
First-year domain and hosting are usually included with standard packages. After that you renew yourself (or through us). Transparent pricing, no hidden mark-up.
How many revisions?
2–3 major revision rounds included in the price. Small changes after launch (swap photos, edit text) are free during the 30-day warranty.
Can it integrate with WhatsApp and payments?
Yes. WhatsApp buttons, lead forms, and payment gateways (Midtrans, Xendit) can all be added. Inventory and checkout for shops too.
What happens after launch?
30-day warranty for bugs. After that you can continue with a maintenance plan (optional) or handle it yourself. All passwords and access are handed over to you.
SEO & GEO
How long until SEO starts showing results?
Usually 8–12 weeks for early changes, and 4–6 months for stable results. Speed depends on starting site health, keyword competition, and content consistency.
What's the difference between SEO and Google Ads?
Google Ads pays per click with instant results, but stops the moment your budget runs out. SEO is a long-term investment: slower to ramp, but traffic keeps flowing without per-click costs. We often recommend running both together.
Do you guarantee #1 rankings?
No. Anyone who guarantees #1 is worth doubting. What we do guarantee: transparent work, proven methodology, and honest monthly reporting.
Do I get dashboard access?
Yes. You get access to Google Search Console, Analytics, and our internal dashboard. All data is yours.
What if I want to stop partway through?
No binding annual contracts. Minimum 3 months so the work has time to show results, then month-to-month. All assets (content, accounts, docs) stay with you.
Digital Ads
What's the minimum ad budget?
For Meta/Google we recommend at least Rp 5M/month so the algorithm gets enough data. Below that, results are unstable and hard to optimize.
What's the difference between management fee and ad spend?
Ad spend is what you pay Meta/Google directly (off your card). Management fee is what we charge to manage. They're separate and transparent.
Is there a minimum contract?
Minimum 3 months so optimization has time to mature. After that it's month-to-month, with 14 days' notice to cancel.
What if my ad account gets banned?
We help with the appeal and prep a backup account. As long as you follow Meta/Google policy, risk is low.
Are creatives (photos, videos) included?
Static and simple versions are included. For larger photo/video productions we quote separately, or you can use existing assets.
Internal System & Automation
What tools does the system use?
Depends on needs and budget. Can be no-code based (e.g. Airtable, Notion, n8n) for fast and cheap, or a custom web app for complex cases. We pick whatever is cheapest to maintain for you.
Can it connect to tools we already use?
Usually yes. WhatsApp, Google Sheets, marketplaces (Tokopedia/Shopee), accounting, and payment gateways can all integrate via APIs or automation.
Is our data safe?
Data lives in your accounts and infrastructure. We apply role-based access controls. After handover, all credentials are turned over to you.
What if we need new features after launch?
Yes. The system is built modular so it's easy to extend. You can continue with a development plan (optional) or have your internal team handle it using our documentation.
Our team isn't tech-savvy. Can they use it?
That's exactly our focus. Interfaces are kept as simple as possible, plus training and illustrated SOPs. If your team can use WhatsApp, they can use this system.
Still not answered?
Ask on WhatsApp